Terms of Service

1. Acceptance of Terms

By accessing and using Rem Ai's services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service. These terms apply to all users of the service, including without limitation users who are browsers, vendors, customers, merchants, and contributors of content.

2. Description of Service

Rem Ai provides an online learning platform focused on AI-driven content creation, including courses, tutorials, community features, and related educational services. Our platform offers comprehensive training in AI tools such as Runway and Midjourney, business development guidance, portfolio creation assistance, and community networking opportunities. We reserve the right to modify, suspend, or discontinue any aspect of our service at any time with or without notice.

3. User Accounts and Registration

Account Creation

• You must provide accurate and complete information when creating an account
• You are responsible for maintaining the confidentiality of your account credentials
• You must be at least 18 years old to create an account
• One person may not maintain multiple accounts without express permission
• You must notify us immediately of any security breach or unauthorized use
• Account information must be kept current and accurate at all times

Account Responsibilities

• You are responsible for all activities that occur under your account
• You must notify us immediately of any unauthorized use of your account
• We reserve the right to suspend or terminate accounts that violate these terms
• Account sharing is strictly prohibited and may result in immediate termination
• You are responsible for maintaining appropriate security measures

4. Course Access and Content

License to Use

Upon enrollment and payment, you receive a limited, non-exclusive, non-transferable license to access course content for personal, non-commercial use. This license is subject to your continued compliance with these terms and payment of applicable fees.

Content Restrictions

• Course content may not be shared, distributed, or resold without express written permission
• You may not record, copy, or reproduce course materials in any form
• Access is limited to the enrolled individual only
• Course access may be time-limited as specified in your enrollment agreement
• Reverse engineering or attempting to extract source materials is prohibited
• Commercial use of course content requires separate licensing agreement
• Screenshots or recordings of course content are strictly prohibited

5. Payment Terms

Pricing and Fees

• All prices are listed in US dollars and include applicable taxes where required
• Payment is required in full before course access is granted
• We reserve the right to change pricing with 30 days advance notice
• Promotional pricing may have specific terms and conditions
• Payment plans, where available, are subject to separate agreements
• Late payment fees may apply to installment plans

Refund Policy

• Refunds are available within 30 days of purchase if less than 20% of course content has been accessed
• Refund requests must be submitted in writing to support@remai.com
• Processing time for approved refunds is 5-10 business days
• Some promotional offers may have different refund terms
• Refunds are processed to the original payment method
• Administrative fees may apply to refund processing
• Completed courses or certificates earned are not eligible for refund

6. User Conduct and Community Guidelines

When using our platform and community features, you agree to:

• Treat all community members with respect and professionalism
• Not post spam, promotional content, or irrelevant material
• Not share copyrighted material without proper authorization
• Not engage in harassment, discrimination, or abusive behavior
• Not attempt to hack, disrupt, or compromise platform security
• Follow all applicable laws and regulations
• Respect intellectual property rights of others
• Not impersonate other users or entities
• Maintain appropriate language and content standards
• Report violations of community guidelines promptly

7. Intellectual Property Rights

Our Content

All course materials, platform content, trademarks, logos, and intellectual property remain the exclusive property of Rem Ai and our content creators. This includes but is not limited to text, graphics, logos, images, audio clips, video clips, data compilations, and software.

User-Generated Content

By posting content in our community areas, you grant us a non-exclusive, royalty-free, perpetual, irrevocable license to use, display, modify, and distribute your content within our platform and for promotional purposes. You retain ownership of your original content but grant us broad usage rights.

8. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information. By using our services, you consent to the collection and use of information as described in our Privacy Policy.

9. Disclaimers and Limitations

Service Availability

We strive to maintain continuous service availability but cannot guarantee uninterrupted access. We are not liable for temporary service disruptions due to maintenance, technical issues, or circumstances beyond our control.

Educational Content

Our courses are for educational purposes only. We make no guarantees about specific outcomes, earnings, career results, or success rates from using our services. Individual results may vary based on effort, market conditions, and other factors beyond our control.

Limitation of Liability

To the maximum extent permitted by law, Rem Ai shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services, including but not limited to loss of profits, data, or business opportunities.

10. Termination

We may terminate or suspend your account and access to our services at our sole discretion, without prior notice, for conduct that we believe violates these Terms of Service or is harmful to other users, us, or third parties. Upon termination, your right to use the service will cease immediately, and any data associated with your account may be deleted.

11. Dispute Resolution

Any disputes arising from these terms or your use of our services will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. You waive your right to participate in class action lawsuits or class-wide arbitration.

12. Changes to Terms

We reserve the right to modify these terms at any time. Material changes will be communicated via email or platform notification at least 30 days before taking effect. Continued use of our services after changes constitutes acceptance of the new terms.

13. Governing Law

These terms are governed by the laws of the State of California, United States, without regard to conflict of law principles. Any disputes will be resolved in the courts of San Diego County, California, and you consent to the jurisdiction of such courts.

14. Contact Information

For questions about these Terms of Service, please contact us:

• Email: legal@remai.com
• Phone: +1 (619) 724-8630
• Address: 4569 Revillo Way, San Diego, CA 92115

We will respond to your inquiry within 5 business days.